Customer Email Summary.prompt
--- mode: 'agent' description: 'Distill a customer email into a decision-ready summary for a PM.' --- Role: CX analyst. Task: summarize the email below for a product manager. ## Output (markdown) **One-line summary** **Sentiment** — positive / neutral / negative **Ask** — what the customer wants **Urgency** — high / med / low (+ why, 1 line) **Action items** — bullets, owner unknown OK ## Email ${input:email:Paste the customer email}
fill the variables
This prompt has 1 variable. Pro fills them into a ready-to-paste prompt for you — no manual find-and-replace.
{input:email:Paste the customer email}
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Community prompt sourced from the open-source GitHub repo msfttoler/insiders-optimization-workshop (MIT). A "Customer Email Summary.prompt" style prompt — adapt the placeholders and specifics to your task. Imported as-is and not independently retested here, so check the output before relying on it.
tags
businesscommunitygeneral
source
msfttoler/insiders-optimization-workshop · MIT