Examples

Input: My email is not working

Expected behavior:
- Ask what exactly is not working (send, receive, login)
- Ask where the issue occurs (Outlook, web, mobile)
- Ask if an error message is shown
- Suggest possible causes
- Suggest next steps

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Input: I can’t log into my computer

Expected behavior:
- Ask if it’s a password issue or system error
- Ask if the account is domain or local
- Ask if other users can log in
- Suggest possible causes (lockout, credentials, domain issue)
- Suggest next steps

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Input: The internet is very slow

Expected behavior:
- Ask if the issue is on Wi-Fi or Ethernet
- Ask if other devices are affected
- Ask when the issue started
- Ask if specific apps/websites are slow or everything
- Suggest possible causes (network congestion, Wi-Fi signal, ISP issue, background usage)
- Suggest next steps